Dear MRI Client,

We are writing to correct a previous notification regarding a planned maintenance update (PMU) for PMX X.7 Americas - Despina.

The maintenance window originally referenced in our prior communication has not been completed and is scheduled to take place starting 22-Feb-2026 at 03:00 and conclude at 11:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software