All Systems Operational
Scheduled Maintenance
MRI Agora Gateway - NA - Scheduled Maintenance Oct 9, 2026 06:00-08:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - NA on Friday, 9 October 2026 between 06:00 and 08:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 28, 2026 - 14:50 UTC
PMX X.7 APAC - Phoebe - Scheduled Maintenance Oct 9, 2026 14:00-20:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Phoebe on 09-Oct-2026 between 14:00 and 20:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 06, 2026 - 17:42 UTC
PMX X.7 APAC - Luna - Scheduled Maintenance Oct 9, 2026 14:00-20:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Luna on 09-Oct-2026 between 14:00 and 20:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 06, 2026 - 17:39 UTC
MRI Agora Gateway - EMEA - Scheduled Maintenance Oct 10, 2026 21:00-23:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA on Saturday, 10 October 2026 between 21:00 and 23:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 28, 2026 - 14:44 UTC
Prospect Connect - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Prospect Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Space Scheduling - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Space Scheduling is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Secure Sign - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Secure Sign is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Fixed Asset Accounting - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Fixed Asset Accounting is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Resident Connect - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Resident Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Report Gateway - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Report Gateway is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:28 UTC
Tenant Connect - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Tenant Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Assistance Connect - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Assistance Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Bostonpost - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Bostonpost is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:28 UTC
Debt Management - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your Debt Management is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
PMX - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your PMX is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:28 UTC
OnLocation People Presence - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation People Presence is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
OnLocation Footfall - Scheduled Maintenance Oct 11, 2026 02:00-03:00 UTC
Dear MRI Client,
We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation Footfall is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.
During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Sep 30, 2026 - 21:27 UTC
Series4000 - EMEA - Scheduled Maintenance Oct 17, 2026 12:00-14:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - EMEA on 17-Oct-2026 between 12:00 and 14:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 07, 2026 - 12:40 UTC
Series4000 - APAC - Scheduled Maintenance Oct 17, 2026 12:00-14:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - APAC on 17-Oct-2026 between 12:00 and 14:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 07, 2026 - 12:51 UTC
Series4000 - NA - Scheduled Maintenance Oct 17, 2026 12:00-14:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - NA on 17-Oct-2026 between 12:00 and 14:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 07, 2026 - 12:46 UTC
MRI Agora Gateway Ask Agora Widget - Scheduled Maintenance Oct 17, 2026 21:00-23:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway Widget on 17 Oct 2026 between 21:00 and 23:00 UTC. This is a minor update affecting Ask Agora.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Oct 06, 2026 - 12:15 UTC