MRI Notifications

Dear MRI Client,

We’re pleased to inform you that the Intermodal release v2026.5 is now available.

Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.

Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to Resident Connect on 11-Nov-2026 between 04:30 and 07:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to Resident Connect on 11-Nov-2026 between 4:30 AM and 7:00 AM UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to Resident Connect on 11-Nov-2026 between 4:30 AM and 7:00 AM UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 Partners - Gemini on 11-Nov-2026 from 22:00 to 12-Nov-2026 00:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 PAH Americas - Orion on 12-Nov-2026 between 03:00 and 11:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Phoebe on 13-Nov-2026 between 15:00 and 21:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 Canada - Polaris on 15-Nov-2026 between 03:00 and 11:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 EMEA - Europa on 15-Nov-2026 23:00 and concluding 16-Nov-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to CTM on 17-Nov-2026 between 14:00 and 14:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Space Scheduling is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Resident Connect is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Secure Sign is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation Footfall is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Prospect Connect is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your PHA Pro is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your PMX is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation People Presence is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Debt Management is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Engage Interact is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Report Gateway is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Bostonpost is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Contract Intelligence is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Fixed Asset Accounting is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that planned maintenance will occur in the data center in which your Assistance Connect is hosted to migrate systems to new core infrastructure on 22-Nov-2026 between 03:00 and 04:00 UTC.

During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 03:00 until 09:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software