Jun 06, 2026 - 12:18 UTC
Jun 05, 2026 - 16:07 UTC
Jun 05, 2026 - 03:22 UTC
Jun 04, 2026 - 14:56 UTC
Dear MRI Client,
We have identified the source of the issue affecting Education - Statutory Returns. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
Jun 04, 2026 - 14:29 UTC
Dear MRI Client,
We are aware of a potential issue which started on 04-Jun-2026 at 12:30 UTC affecting Education – Statutory Returns. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
Jun 04, 2026 - 12:44 UTC
Scheduled Maintenance
MRI Agora Gateway - EMEA - Scheduled Maintenance Jun 6, 2026 21:00 - Jun 7, 2026 01:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA starting Saturday, 06-June-2026 between 21:00 UTC and concluding Sunday, 07-June-2026 01:00 UTC.
Please note that this is in addition to the maintenance scheduled for 30-May-2026. In summary, the two upcoming maintenance windows are:
- Saturday, 30-May-2026 between 21:00 and 23:00 UTC
- Saturday, 06-June-2026 21:00 UTC and concluding 07-June-2026 01:00 UTC
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 25, 2026 - 14:45 UTC
MRI Property Management X (EMEA) - Scheduled Maintenance Jun 6, 2026 21:00 - Jun 7, 2026 03:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Property Management X (EMEA) starting 06-June-2026 between 21:00 and concluding 07-June-2026 03:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jun 01, 2026 - 16:30 UTC
PMX Property Management X (NA) - Scheduled Maintenance Jun 7, 2026 02:00-08:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX Property Management X (NA) on 07-Jun-2026 between 02:00 and 08:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jun 01, 2026 - 13:50 UTC
Sales and Lettings - EMEA - Scheduled Maintenance Jun 7, 2026 07:00-16:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Sales and Lettings on 07-Jun-2026 between 07:00 and 17:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 22, 2026 - 12:46 UTC
CTM - NA - Scheduled Maintenance Jun 9, 2026 14:00-14:30 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to CTMPRO on 09-Jun-2026 between 14:00 and 14:30 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Jun 04, 2026 - 11:17 UTC