MRI Notifications

Dear MRI Client,

A Planned Maintenance Update (PMU) for MRI Evolution GO  will be applied on 16th December 2023 between 10:00 AM and 14:00 PM GMT.

To ensure our systems are up to date and to maintain high levels of security and reliability, Colo storage requires firmware updates.

There are no changes required by clients. Please be aware that connectivity to your MRI Evolution GO system may be intermittent during this time. 

If you have any questions or concerns, please contact Client Support via cs.fsi@mrisoftware.com  or by calling one of the numbers listed on our website.

Regards, 

MRI Software

Planned Maintenance Update (PMU) for Property Management X (PMX)  

Version X.5.10.13.1 

Dear MRI Client, 

A Planned Maintenance Update (PMU) for MRI Property Management will be applied to your MRI Cloud environment.  See additional details below. 

Impacted Environment: EMEA (Mars)  

Impacted Services: Property Management X Databases  

Availability: During this time, databases will be unavailable 

Planned Start Time: 11:00PM BST, Sunday, December 10, 2023 

Planned End Time: 03:00AM BST, Monday, December 11, 2023 

For a detailed description of this update, the full release notes can be downloaded from the myMRI Client Portal. 

If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

Thank You, 

MRI Software  

Planned Maintenance Update (PMU) for Property Management X (PMX)  

Version X.5.10.13.1 

Dear MRI Client, 

A Planned Maintenance Update (PMU) for MRI Property Management will be applied to your MRI Cloud environment.  See additional details below. 

Impacted Environment: Core A (Saturn), Core B (Jupiter), Core C (Pluto), and Canada (Sirius)   

Impacted Services: Property Management X Databases  

Availability: During this time, databases will be unavailable 

Planned Start Time: 08:00PM EST/EDT, Saturday, December 9, 2023 

Planned End Time: 06:00AM EST/EDT, Saturday, December 9, 2023 

For a detailed description of this update, the full release notes can be downloaded from the myMRI Client Portal. 

If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

Thank You, 

MRI Software  

Dear MRI Client,

Please be advised that a scheduled SaaS maintenance for MRI Qube Property Management will be taking place on the following date(s): 

Saturday, 9th December from 16:00 (GMT) until 22:00 (GMT) on Sunday, 10th December

During this time, your system will be unavailable for use and and any scheduled tasks during this window will not run.  These will need to be manually run after the migration window.  

We apologise for any inconvenience this may cause.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal, or by calling one of the numbers listed on our website.

Thank you,

MRI Software

Planned Maintenance Update (PMU) for Property Management X (PMX)  

Version X.5.10.13.1

Dear MRI Client, 

A Planned Maintenance Update (PMU) for MRI Property Management will be applied to your MRI Cloud environment.  See additional details below. 

Impacted Environment: APAC (Mercury)  

Impacted Services: Property Management X Databases  

Availability: During this time, databases will be unavailable 

Planned Start Time: 10:00AM AEST, Friday, December 08, 2023 

Planned End Time: 04:00PM AEST, Friday, December 08, 2023 

For a detailed description of this update, the full release notes can be downloaded from the myMRI Client Portal. 

If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

Thank You, 

MRI Software  

Hi there,

We will add some new enhancements to Property Tree on Tuesday, the 5th of December 2023, between 10:00 pm and Midnight AEDT. 

Please note that Property Tree will not be available during this time. 

We apologise for any inconvenience that this may cause. If you have any questions or concerns, please contact Support. 

The MRI Property Tree Team

Dear MRI Client, 

A Critical Maintenance Update (CMU) for MRI Public and Affordable Housing will be applied to your MRI Cloud environment.  See additional details below. 

Impacted Environment: Venus

Impacted Services: MRI Public and Affordable Housing Databases  

Availability: During this time, databases will be unavailable 

Planned Start Time: 10:00PM EST/EDT, Saturday, December 02, 2023 

Planned End Time: 06:00AM EST/EDT, Sunday, December 03, 2023 

For a detailed description of this update, the full release notes can be downloaded from the myMRI Client Portal. 

If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

Thank You, 

MRI Software  

Hello MRI Client,

Beginning Friday, December 1 at 10:00 AM Eastern Time, all Property Management X clients will see a change in the name of their environment as seen in Agora Gateway / Welcome Frontend.

For clients using Agora Gateway tiles, the application name and environment name will be reversed.

Example of New Naming Convention

PMX X.5 Americas - Saturn

Property Management X

For clients using the Welcome Frontend (WFE) drop down menu, the application name will change from Property Management X to the name of their Property Management X environment.

Example of New Naming Convention

PMX X.5 Americas - Saturn

For clients that do not use Agora Gateway / Welcome Frontend, they will see no changes. 

Thank you,

MRI Software

Dear MRI Intermodal Client,

The MRI Intermodal Series4000 release 2023.5.02 is now available. Your company's Designated Support Contact (DSC) can download the full Release Notes from the myMRI Client Portal. 

To arrange an upgrade of your system, please contact your Account Manager.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

We appreciate your business and look forward to building success together.

MRI Intermodal Software 

We are pleased to inform you that the scheduled upgrade has been successfully completed.