Dear MRI Client,
We have identified the source of the issue affecting PMX Residential Management. Our technical team is actively working on a fix, which has progressed to the testing phase and remains under validation. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
Aug 12, 2026 - 13:28 UTC
Dear MRI Client,
A fix was applied on 11 August 2026 at 17:03 UTC to address the issue impacting PMX Residential Management, and we are currently monitoring the performance and stability of the product.
We will provide another update shortly or as soon as we confirm full recovery.
Regards,
MRI Software
Aug 12, 2026 - 13:06 UTC
Dear MRI Client,
We have identified the source of the issue affecting PMX Residential Management services. The teams remain engaged. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
Aug 11, 2026 - 20:14 UTC
Dear MRI Client,
We are aware of a potential issue which started on 06 August 2026 at 10:00 UTC affecting PMX Residential Management services for clients hosted in the Orion environment. Our teams continue to investigate the issue to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
Aug 11, 2026 - 18:24 UTC
Scheduled Maintenance
CTM - Scheduled Maintenance Aug 18, 2026 14:00-14:30 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to CTM on 18 Aug 2026 between 2:00 PM and 2:30 PM UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Aug 10, 2026 - 15:25 UTC
Angus - NA - Scheduled Maintenance Aug 20, 2026 06:00-09:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Angus on 20-Aug-2026 between 06:00 and 09:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Aug 12, 2026 - 09:57 UTC
Evolution - EMEA - Scheduled Maintenance Aug 24, 2026 20:00 - Aug 25, 2026 01:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Evolution starting 24-Aug-2026 20:00 UTC and concluding 25-Aug-2026 01:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Aug 07, 2026 - 21:18 UTC