Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway Widget on 17 Oct 2026 between 21:00 and 23:00 UTC. This is a minor update affecting Ask Agora.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Agency Central on 17 October 2026 between 09:00 AM and 06:00 PM UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Space Scheduling on 17-Oct-2026 between 13:30 and 17:30 UTC.

During this time, the product will be unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - APAC on 17-Oct-2026 between 12:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - NA on 17-Oct-2026 between 12:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Series4000 - EMEA on 17-Oct-2026 between 12:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Space Scheduling on 17-Oct-2026 between 08:00 and 12:00 UTC.

During this time, the product will be unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Space Scheduling on 17-Oct-2026 between 06:30 and 8:30 UTC.

During this time, the product will be unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Prolease Central on 15-Oct-2026 between 20:00 and 23:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 15-Oct-2026 between 09:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 15-Oct-2026 between 09:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 15-Oct-2026 between 09:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 14-Oct-2026 between 10:30 and 11:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 14-Oct-2026 between 08:30 and 09:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Securesign on 14-Oct-2026 between 05:30 and 07:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to CTM on 13-Oct-2026 between 14:00 and 14:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Assistance Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Debt Management is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your PMX is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Space Scheduling is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Resident Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Bostonpost is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Tenant Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation People Presence is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Secure Sign is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Fixed Asset Accounting is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Report Gateway is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Prospect Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation Footfall is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA on Saturday, 10 October 2026 between 21:00 and 23:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Property Central on 09-Oct-2026 between 17:00 and 21:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Luna on 09-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Phoebe on 09-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - NA on Friday, 9 October 2026 between 06:00 and 08:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - APAC on Tuesday, 6 October 2026 between 14:00 and 16:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Property Tree on 06-Oct-2026 between 10:00 and 12:00 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway Widget on 06 Oct 2026 between 21:00 and 23:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Engage Protect - ID Verification on 06-Oct-2026 between 04:00 and 06:30 UTC/b>.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software