Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 03-Nov-2026 between 06:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 03-Nov-2026 between 06:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 03-Nov-2026 between 06:30 and 13:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Engage Protect - ID Verification on 03-Nov-2026 between 4:00 AM and 6:00 AM UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Integration Component of Contract Intelligence on 01-Nov-2026 between 03:30 and 12:30 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Agency Central from 31-Oct-2026 22:00 to 01-Nov-2026 07:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

A Planned Maintenance Update (PMU) will be carried out at Datacenter Firewalls on 31-Oct-2026 between 09:00 and 14:00 UTC. During maintenance window, the Firewalls firmware will be upgraded to latest stable version. The upgrade process is non-disruptive and does not require any down time.

However, services may experience a minor reduction in performance during this time, and we apologize for any inconvenience this may cause.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

A Planned Maintenance Update (PMU) will be carried out at Datacenter Firewalls on 31-Oct-2026 between 09:00 and 14:00 UTC. During maintenance window, the Firewalls firmware will be upgraded to latest stable version. The upgrade process is non-disruptive and does not require any down time.

However, services may experience a minor reduction in performance during this time, and we apologize for any inconvenience this may cause.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We’re pleased to inform you that the Intermodal release v2026.5.01 is now available.

Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Assistance Connect on 28-October-2026 between 12:00 and 01:00 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to CTM on 27-Oct-2026 between 14:00 and 14:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to PMX X.7 Americas - Triton on 27-Oct-2026 between 02:00 and 10:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 EMEA - Europa from 25-Oct-2026 23:00 to 26-Oct-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Agency Central on 25-Oct-2026 between 01:00 and 19:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 Americas - Triton on 24-Oct-2026 between 02:00 and 10:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 Canada - Polaris on 24-Oct-2026 between 02:00 and 10:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 Americas - Despina on 24-Oct-2026 between 02:00 and 10:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to PMX X.7 Partners - Gemini from 23-Oct-2026 22:00 to 24-Oct-2026 00:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to Tenant Connect on 23-Oct-2026 between 21:15 and 22:15 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to Resident Connect on 23-Oct-2026 between 21:00 and 22:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to PMX X.7 APAC - Luna on 23-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to PMX X.7 APAC - Phoebe on 23-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We would like to inform you that a Critical Maintenance Update (CMU) will be applied to PMX X.7 PAH Americas - Orion on 23-Oct-2026 between 02:00 and 10:00 UTC.

During this time, the product will be temporarily unavailable, or users may experience brief interruptions in service while essential updates are applied.

Should there be any delays or changes to the planned maintenance window, updates will be communicated via the MRI Notifications page.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by phoning one of the support numbers listed on our Contact page.

Thank you for your understanding.

Kind Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling, Valuations, and Debt Managementfrom 22-Oct-2026 23:00 to 23-Oct-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling, Valuations, and Debt Management on 22-Oct-2026 between 10:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We’re pleased to inform you that the Qube PM release 12.18.10 is now available.

Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Engage Protect ID Verification on 21 Oct 2026 between 4:00 AM and 6:00 AM UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software