MRI Notifications

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Assistance Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Debt Management is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your PMX is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Space Scheduling is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Resident Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Bostonpost is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Tenant Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation People Presence is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Secure Sign is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Fixed Asset Accounting is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Report Gateway is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your Prospect Connect is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,



We are writing to inform you that planned maintenance will occur in the data center in which your OnLocation Footfall is hosted to migrate systems to new core infrastructure on 11-Oct-2026 between 02:00 and 03:00 UTC.



During this time, the product will be temporarily unavailable while Internet traffic is reconfigured to route through the disaster recovery data center, and users will not be able to access the system. If you also access your product via a VPN that is only configured to the primary CH3 data center, this access will be unavailable from approximately 02:00 until 08:00 UTC. To reduce the impact time of your VPN, please open a support case to establish a connection to the disaster recovery site.



Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.



If you have any questions or require assistance, please contact MRI Client Support via the support page.



Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA on Saturday, 10 October 2026 between 21:00 and 23:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Property Central on 09-Oct-2026 between 17:00 and 21:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Luna on 09-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 APAC - Phoebe on 09-Oct-2026 between 14:00 and 20:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - NA on Friday, 9 October 2026 between 06:00 and 08:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - APAC on Tuesday, 6 October 2026 between 14:00 and 16:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Property Tree on 06-Oct-2026 between 10:00 and 12:00 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway Widget on 06 Oct 2026 between 21:00 and 23:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Engage Protect - ID Verification on 06-Oct-2026 between 04:00 and 06:30 UTC/b>.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Valuations 8.78.06.06 on 01-October-2026 from 23:00 to 02-October-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Debt Management / Valuations on 01-October-2026 from 23:00 to 02-October-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to ProLease Central on 2-Oct-2026 between 12:00 and 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Debt Management 8.78.06.06 on 01-October-2026 from 23:00 to 02-October-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Debt Management / Valuations on 01-October-2026 from 23:00 to 02-October-2026 03:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Contract Intelligence on 01-Oct-2026 between 12:30 and 14:30 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Contract Intelligence on 01-Oct-2026 between 12:30 and 14:30 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Contract Intelligence on 01-Oct-2026 between 12:30 and 14:30 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling - APAC 8.78.06.06 on 01-Oct-2026 between 10:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Asset Modeling / Debt Management / Valuations on 01-Oct-2026 between 10:00 and 14:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We’re pleased to inform you that the Horizon Version 11.1.26.9 is now available. It will be available for deployment in line with your current contractual agreement.

For a detailed description of this update, your company's Designated Support Contact (DSC) can access the full release notes from themyMRI Client Portal or a user can view the release notes via the Help Centre accessed from the Workplace within the application.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal.

We appreciate your business and look forward to building success together.

Regards,

MRI Software

Dear MRI Client,

We’re pleased to inform you that the ProLease Enterprise Version 11.1.26.9 is now available. It will be available for deployment in line with your current contractual agreement.

For a detailed description of this update, your company's Designated Support Contact (DSC) can access the full release notes from themyMRI Client Portal or a user can view the release notes via the Help Centre accessed from the Workplace within the application.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal.

We appreciate your business and look forward to building success together.

Regards,

MRI Software

Dear MRI Client,

We’re pleased to inform you that the Intermodal release v2026.4.03 is now available.

Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.

If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 30 Sept 2026 between 10:30 and 11:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 30 Sept 2026 between 08:00 and 09:00 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to Secure Sign on 30 Sept 2026 between 6:30 and 7:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied to CTM on 29-September-2026 between 14:00 and 14:30 UTC.

This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software

Dear MRI Client,

We're pleased to inform you that the Engage For Living Apply / Connect / Broadcast configuration changes are now available. Your organisation’s users can now use the changes. If you have any questions or concerns, please contact MRI Client Support via the myMRI Client Portal or by calling one of the support numbers listed on our Contact page.

Configuration changes are

Ask Agora, your conversational AI chat experience, answers your questions about using Engage Apply / Connect / Broadcast.

To get started:

Start using Ask Agora by opening it via the icon located at the bottom-right of your screen.

Regards,

MRI Software

Dear MRI Client,

A planned maintenance update will be applied for Tenmast (WT2+) that will begin on Saturday, September 26, 2026 at 6:00 PM EDT and continue until Sunday, September 27 at 8:00 AM EDT. During this period, you may experience limited availability of the product.

If your agency has not established an active Team Viewer connection to your SERVER for us to access your system, we strongly recommend that you contact Customer Service to establish a connection as soon as possible, so that the updates can be applied promptly.

Regards,

MRI Software

Dear MRI Client,

A planned maintenance update for HOTMA Compliance for HAB will be available for download on Saturday, September 26, 2026 after 12:00 PM EDT. Please allow time for this update to download and apply to your system. Release notes and documentation are available with the release.

Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Angus on 27 Sept 2026 between 6:00 AM and 9:00 AM UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software