All Systems Operational
Scheduled Maintenance
MRI Agora Gateway - APAC - Scheduled Maintenance May 12, 2026 14:00-16:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) has ben rescheduled, below are the new time which will be applied to MRI Agora Gateway - APAC on 12-May-2026 between 14:00 and 16:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
May 07, 2026 - 14:37 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - APAC on 12-May-2026 between 12:00 and 14:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Apr 30, 2026 - 17:52 UTC
CTM - Scheduled Maintenance May 12, 2026 14:00-14:30 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to CTMPRO on 12-May-2026 between 14:00 and 14:30 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 07, 2026 - 10:34 UTC
Assistance Connect - NA - Scheduled Maintenance May 13, 2026 11:00-12:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Assistance Connect on 13-May-2026 between 11:00 and 12:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 09, 2026 - 11:27 UTC
Prospect Connect - NA - Scheduled Maintenance May 13, 2026 14:00-15:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Prospect Connect on 13-May-2026 between 14:00 and 15:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 06, 2026 - 18:18 UTC
Prospect Connect - EMEA - Scheduled Maintenance May 13, 2026 14:00-15:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Prospect Connect on 13-May-2026 between 14:00 and 15:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 06, 2026 - 18:16 UTC
Angus - Scheduled Maintenance May 14, 2026 07:00-10:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Angus on 14-May-2026 between 7:00 and 10:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 08, 2026 - 23:57 UTC
MRI Agora Gateway - NA - Scheduled Maintenance May 15, 2026 06:00-08:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - NA on 15-May-2026 between 06:00 and 08:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Apr 30, 2026 - 17:42 UTC
PHA Pro - NA - Scheduled Maintenance May 17, 2026 04:00-16:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied in 2 phases to PHA Pro on 10-May-2026 between 04:00 and 16:00 UTC and on 17-May-2026 between 04:00 and 16:00 UTC.
Release Schedule for clients in MRI Cloud phase 2 :
• Sunday, May 17, 2026 : Clients with 5 or more users in all time zones.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on May 08, 2026 - 18:47 UTC