Dear MRI Client,
We have identified the source of the issue affecting PMX X.7 Americas - Triton. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.
Thank you for your patience while we address this.
Regards,
MRI Software
Feb 22, 2026 - 14:43 UTC
Dear MRI Client,
We are aware of a potential issue which started on 22-Feb-2026 at 09:45 UTC affecting PMX X.7 Americas - Triton. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
Feb 22, 2026 - 11:08 UTC
Scheduled Maintenance
Intermodal - New Version Available Feb 19, 2026 15:07-15:08 UTC
Dear MRI Client,
We’re pleased to inform you that the Intermodal release v2025.6.02 is now available.
Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.
If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.
Regards,
MRI Software
Posted on Feb 19, 2026 - 15:05 UTC
Qube PM - New Version Available Feb 19, 2026 15:07-15:08 UTC
Dear MRI Client,
We’re pleased to inform you that the Qube PM release 12.15 SP 2 is now available.
Your organisation’s Designated Support Contact (DSC) can download the full release notes by logging into the myMRI Client Portal.
If you have any questions or concerns, please contact MRI Client Support via the
myMRI Client Portal, or by calling one of the support numbers listed on our Contact page.
Regards,
MRI Software
Posted on Feb 19, 2026 - 15:06 UTC
PMX X.7 EMEA - Europa - EMEA - Scheduled Maintenance Feb 22, 2026 23:00 - Feb 23, 2026 03:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 EMEA - Europa on 22-Feb-2026 23:00 and 23-Feb-2026 03:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 12, 2026 - 15:57 UTC
Evolution - EMEA - Scheduled Maintenance Feb 23, 2026 18:00-22:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Evolution - EMEA on 23-Feb-2026 between 18:00 and 22:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 16:03 UTC
Evolution - APAC - Scheduled Maintenance Feb 24, 2026 14:00-15:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Evolution - APAC on 24-Feb-2026 between 14:00 and 15:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 17:26 UTC
Evolution - EMEA - Scheduled Maintenance Feb 24, 2026 18:00-19:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Evolution - EMEA on 24-Feb-2026 between 18:00 and 19:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 17:42 UTC
PMX X.7 PAH Americas - Orion - NA - Scheduled Maintenance Feb 25, 2026 03:00-11:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to PMX X.7 PAH Americas - Orion on 25-Feb-2026 between 03:00 and 11:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 12, 2026 - 16:27 UTC
Resident Screening - Scheduled Maintenance Feb 25, 2026 03:00-04:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to Resident Screening - NA on 25th-Feb-2026 between 03:00 and 04:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 13:37 UTC
Dreamscape Platform Release (APAC) - Scheduled Maintenance Feb 25, 2026 09:00-12:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Dreamscape Platform Release (APAC) on 25-Feb-2026 between 09:00 and 12:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 15:27 UTC
Dreamscape Platform Release (North America) - Scheduled Maintenance Feb 25, 2026 10:00-13:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Evolution - North America on 25-Feb-2026 between 10:00 and 13:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 14:34 UTC
MRI Agora Gateway - APAC - Scheduled Maintenance Feb 26, 2026 05:30-07:30 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - APAC on 26th-Feb-2026 between 05:30 and 07:30 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 15:43 UTC
Dreamscape Platform Release (EMEA) - Scheduled Maintenance Feb 26, 2026 15:00-19:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Evolution - EMEA on 26-Feb-2026 between 15:00 and 19:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 19, 2026 - 14:55 UTC
MRI Agora Gateway - NA - Scheduled Maintenance Feb 27, 2026 06:00-08:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - NA on 27th-Feb-2026 between 06:00 and 08:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 15:45 UTC
Housing BRIXX and Maintain - Scheduled Maintenance Feb 28, 2026 09:00-12:00 UTC
Dear MRI Client,
A Planned Maintenance Update (PMU) will be carried out at Datacenter Firewall on 28-Feb-2026 between 09:00 and 12:00 UTC. During maintenance window, the Firewallfirmware will be upgraded and performance of Housing BRIXX and Maintain will be affected. The upgrade process is non-disruptive and does not require any down time.
However, services may experience a minor reduction in performance during this time, and we apologize for any inconvenience this may cause.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 18, 2026 - 13:49 UTC
MRI Agora Gateway - EMEA - Scheduled Maintenance Feb 28, 2026 22:00 - Mar 1, 2026 00:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA on 28-02-2026 22:00 and 01-03-2026 00:00 UTC.
During this time, the product may be temporarily unavailable, or users may experience intermittent access.
A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 15:28 UTC
Communications Manager - EMEA - Scheduled Maintenance Mar 6, 2026 17:00 - Mar 9, 2026 17:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Communications Manager - EMEA from 06-Mar-2026 at 17:00 to 09-Mar-2026 at 17:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 10:53 UTC
Housing BRIXX - Scheduled Maintenance Mar 6, 2026 17:00 - Mar 9, 2026 17:00 UTC
Dear MRI Client,
We are writing to inform you that a planned maintenance update will be applied to Housing BRIXX from 06-Mar-2026 at 17:00 to 09-Mar-2026 at 17:00 UTC.
This update is not expected to cause any service disruption or downtime. All systems should remain accessible throughout the maintenance window.
Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.
If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.
Thank you for your understanding.
Regards,
MRI Software
Posted on Feb 20, 2026 - 10:46 UTC