Dear MRI Client,

We are writing to inform you that a planned maintenance update will be applied in 2 phases to PHA Pro on 19-April-2026 between 04:00 and 16:00 UTC and on 26-April-2026 between 04:00 and 16:00 UTC.
Release Schedule for clients in MRI Cloud Phase 1 :
• Sunday, April 19, 2026 : Clients with fewer than 5 users in all time zones.

Please make sure your users log out of PHA Pro on the day of your maintenance window to ensure a successful update.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software