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REAL ESTATE SOFTWARE

London DC (Maidenhead) - Reported Incident - Identified

Incident Report for MRI Software

Identified

Dear MRI Client,

We have identified the source of the issue affecting London DC (Maidenhead). Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.

Thank you for your patience while we address this.

Regards,

MRI Software

Posted Nov 04, 2026 - 14:06 UTC

Investigating

Dear MRI Client,

We are aware of a potential issue which started on 04-Nov-2026 at 12:28 UTC affecting London DC (Maidenhead). Our team is currently investigating to identify the cause and restore normal service as quickly as possible.

Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.

Regards,

MRI Software

Posted Nov 04, 2026 - 13:09 UTC
This incident affects: MRI Living For Social Housing (Version One), Housing Enterprise (Housing Enterprise - EMEA), Open Accounts (Open Accounts - EMEA), Document Management (Document Management - EMEA), and Asset Management, Find My Engineer, Maintain, Repairs.