Dear MRI Client,

The scheduled maintenance originally planned for Agora Gateway on 18-April-2026 22:00 UTC has been postponed. We will update you as soon as a new date is scheduled.

If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by calling one of the support numbers listed on our Contact page.

Kind Regards,

MRI Software

Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Agora Gateway starting 18-April-2026 22:00 UTC and concluding 19-April-2026 00:00 UTC.

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software