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REAL ESTATE SOFTWARE

Contract Intelligence- NA - Unavailability - Resolved

Incident Report for MRI Software

Resolved

Dear MRI Client,

Normal service has now been restored for Contract Intelligence- NA.

The issue was fully resolved on 02 July 2026 at 5:05 PM UTC and we will continue to monitor the service closely.

We sincerely apologise for the disruption. We thank you for your patience and understanding.

Regards,

MRI Software

Posted Jul 02, 2026 - 17:09 UTC

Identified

Dear MRI Client,

We have identified the source of the issue affecting Contract Intelligence- NA. Our technical team is actively working on a fix. We will continue to post updates on our progress until the issue is resolved.

Thank you for your patience while we address this.

Regards,

MRI Software

Posted Jul 02, 2026 - 15:21 UTC

Investigating

Dear MRI Client,
We have received reports of an issue with Contract Intelligence- NA as of 02 July 2026 at 2:30 PM UTC, and our teams are actively investigating.
We apologise for any inconvenience caused. Further updates will be posted here as they become available.

Regards,

MRI Software

Posted Jul 02, 2026 - 14:47 UTC
This incident affected: Contract Intelligence (Contract Intelligence - North America).