Dear MRI Client,

Normal service has now been restored for PMX Plug and Pay.

The issue was fully resolved on 02-Feb-2026 at 18:30 UTC and we will continue to monitor the service closely.

We sincerely apologise for the disruption. We thank you for your patience and understanding.

Regards,

MRI Software

Dear MRI Client,

We are aware of a potential issue which started on 02-Feb-2026 at 16:02 UTC affecting PMX Plug and Pay. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.

Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.

Regards,

MRI Software