Dear MRI Client,

We are writing to inform you that a planned maintenance update (PMU) will be applied to Agora Gateway - EMEA on Saturday, 25-April-2026 between 21:00 and 23:00 UTC.

Please note that this is in addition to the maintenance scheduled for 18 April. In summary, the two maintenance windows for April are:
- Saturday, 18 April 21:00 until 23:00 UTC
- Saturday, 25 April 21:00 until 23:00 UTC

During this time, the product may be temporarily unavailable, or users may experience intermittent access.

Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page.

If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page.

Thank you for your understanding.

Regards,

MRI Software